The Health Rights Hotline is an independent program that provides free information and assistance to health care consumers in El Dorado, Placer, Sacramento and Yolo counties. The Health Rights Hotline assists consumers regardless of the type of health plan they have - Health Maintenance Organization (HMO), Preferred Provider Organization (PPO) or other plan - and regardless of who pays for care - whether it's an employer, an individual, Medicare, or Medi-Cal. The Hotline also assists persons who are uninsured and have problems obtaining health care services or coverage. The Hotline's web site contains all of the Hotline's educational materials as well as sample letters consumers can use to appeal a health plan or medical group decision, request copies of their medical records, or file a complaint with a government agency.

The Health Rights Hotline is also a member of the statewide Health Consumer Alliance that helps low-income Californians get the health care they need.