IELLA's legal aid services are available to the low-income communities of San Bernardino and Riverside counties. Project services focus on providing orientation, counsel and advice, and brief services for family law, landlord-tenant law (respondents), and other civil law issues (small claims and respondents in collections and tort matters).

IELLA's Legal Aid Project operates with volunteer attorneys who donate their services during Legal Aid Clinics. The volunteer attorneys usually provide service monthly or bi-monthly. All potential clients are screened for eligibility based on their household income (clinic uses the LSC income eligibility guidelines), county of residency, and case type.

IELLA handles non-complex cases and documents may be prepared for the clients "in propria persona." Representation is not an offered service due to limited staff attorney availability.